How Can We Help?
Find answers to common questions about Pultio products, bird feeders, outdoor lights, orders and more.
Products & Setup
Product details, sizing and getting started.
What does Pultio sell?
Pultio focuses on products for yards, gardens and seasonal outdoor living, including bird feeders, Christmas decorations, outdoor lighting and other products designed to make outdoor spaces more inviting.
Are Pultio products made for outdoor use?
Many Pultio products are designed for outdoor use, but weather resistance varies by item. Always check the product page for the specific material, weather rating and care instructions before installation.
How do I choose the right product size?
Review the dimensions and installation details listed in the Specifications section on each product page. Measuring your intended space before ordering can help ensure the best fit.
Where can I find installation instructions?
Installation and setup guidance is provided on applicable product pages. If you still need help, contact us and include the product name or SKU.
Bird Feeders
Choosing feeders and the right seed.
Are squirrel-resistant bird feeders completely squirrel-proof?
No feeder can guarantee complete protection against every squirrel. Pultio squirrel-resistant feeder designs use features such as weight-activated feeding ports and feeder shapes that help reduce unwanted access.
What type of bird seed can I use?
Compatible seed depends on the feeder. Common options may include black oil sunflower seed, millet, safflower, corn, peanuts and mixed wild bird seed. Check the specific product page for recommendations.
Lighting & Power
Power sources and batteries.
Are batteries included with battery-powered products?
Battery requirements vary by product. If batteries are not included, that information will be clearly stated on the product page.
Are your lights plug-in or battery operated?
Both types may be available. Each product page identifies its power source so you can choose the option that best fits your decorating area.
Orders & Support
Contact, delivery and returns.
How can I contact Pultio?
Use our Contact page to send a message. If your question is about an order, include your order number so we can identify it more easily.
Where can I find shipping and return information?
Current terms are available in our Shipping Policy and Refund Policy, along with applicable details at checkout. Product-specific exceptions, if any, will be stated on the relevant product page.
Didn't find what you were looking for?
Our Contact page is the best place to send questions about orders or specific products.