Terms of service

Last updated: September 20, 2026

These Terms of Service govern your use of the Pultio online store and your purchase of products from Pultio.

By accessing our website, using our services, or placing an order, you agree to these Terms together with the policies and notices made available through our store.

1. About Pultio

Pultio offers physical products related to outdoor living, yards, gardens, bird feeding, seasonal decorating, outdoor lighting, and related uses.

Product selection, prices, specifications, availability, promotions, and services may change from time to time.

2. Online Store Use

You may use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activity
Attempt unauthorized access to our systems
Interfere with the security or operation of the website
Introduce malicious software or code
Misuse store content, customer information, or functionality

3. Product Information

We aim to provide accurate product descriptions, specifications, measurements, photographs, and other product information.

However, product appearance may vary slightly due to lighting, photography, display settings, manufacturing tolerances, material variation, or normal production differences.

Dimensions described as approximate may be subject to reasonable manufacturing variation.

Customers should review the complete product page before purchasing, including any information about compatibility, installation, dimensions, power requirements, weather resistance, capacity, materials, and intended use.

4. Product Safety and Installation

Customers are responsible for following product instructions and using products appropriately.

Products should not be installed or used in a way that conflicts with their stated purpose, specifications, warnings, or care instructions.

Electrical products should be installed and used according to the instructions provided and kept away from conditions that exceed the stated weather or safety rating.

5. Orders

Placing an order does not automatically guarantee acceptance.

We reserve the right, where permitted by law, to cancel, reject, or limit an order in situations including:

Product availability issues
Incorrect inventory information
Obvious pricing or listing errors
Payment authorization failure
Suspected fraud or misuse
Shipping restrictions
Other circumstances preventing fulfillment

If we cancel an order after payment has been collected, the applicable amount will be refunded.

6. Prices and Payment

Product prices are displayed in the currency shown on the store or during checkout.

Applicable taxes, shipping charges, duties, or other fees will be displayed at checkout where applicable.

Payment must be successfully authorized before fulfillment.

We reserve the right to correct obvious pricing errors where permitted by applicable law.

7. Shipping

Shipping methods, charges, processing information, and delivery estimates are governed by our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise.

8. Returns and Refunds

Returns, refunds, exchanges, damaged-item claims, and related matters are governed by our Refund Policy and applicable consumer law.

9. Promotions and Discounts

Promotions, coupons, discounts, and special offers may be subject to additional terms.

Unless otherwise stated, promotions:

May have limited availability
May expire
May not be combined with other offers
May exclude certain products or orders

10. Intellectual Property

The Pultio name, branding, website content, product photography, graphics, written content, page designs, and other materials are owned by or licensed to Pultio unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially exploit our content without permission except where permitted by applicable law.

11. Third-Party Services

Our store may rely on third-party providers for services including:

Website hosting
Payment processing
Shipping and fulfillment
Analytics
Advertising
Customer communications

Certain third-party services may be governed by their own terms and privacy policies.

12. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

Website functionality may occasionally be affected by maintenance, updates, technical issues, third-party services, or circumstances beyond our control.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Pultio will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may legally be limited.

Nothing in these Terms excludes or restricts liability, rights, or remedies that cannot legally be excluded or restricted.

14. Privacy

Personal information collected through the store is handled according to our Privacy Policy.

Our store is powered by Shopify, which may process certain information necessary to provide ecommerce services.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes to our products, services, operations, or applicable requirements.

Updated Terms will be posted on this website with a revised “Last updated” date.

16. Governing Requirements

These Terms apply subject to applicable laws and mandatory consumer protections. Nothing in these Terms is intended to remove rights that cannot legally be waived.